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Secure Message Delivery (SMD) Hub

coreplus, Australia’s leading online e-health practice management software that’s accessible anywhere, anytime gives you the ability to receive secure messages within coreplus’s integrated solution which means you don’t’ need to subscribe to multiple services. coreplus’s easy to use SMD Hub makes joining multiple secure messaging services unnecessary.

Using the coreplus SMD Hub has the following benefits:

  • Save money with no joining, annual or user based fees.
  • Cost effective pay as you go billing, only pay for what you use.
  • Save time by not having to learn and access multiple systems, get all your secure messages delivered directly into coreplus.
  • No need for costly IT expense to get started, just complete the setup registration once and coreplus will do the rest.

HealthLink_Logo_Pos_RGBArgus by Telstra Health

See coreplus's SMD Hub Setup

How To Setup In 3 Easy Steps

  1. Login to coreplus, from the setup tab, click on settings.
  2. On the settings page, click on secure messaging.
  3. Complete the registration form.

SMD Hub is only available on the eHealth & Group subscription plans.

What is Secure Message Delivery (SMD)?

Simply: It’s like an encrypted email sent over an encrypted network.

SMD is the Australian Government approved communication format for securely transferring information between healthcare providers.

SMD is primarily used by general practices to refer patients to specialists. General practices & specialists are incentivised to use SMD through the Deparment of Health’s Practice Incentives Program (PIP).

Allied Health and Complimentary Health providers can access SMD networks too; making it easier for eHealth-ready general practices to refer patients.

The SMD Hub is currently connected to two networks:

  • HealthLink International Ltd – Licensor of HealthLink Messaging System
  • Health Connex – Licensor of Argus (DCA Direct eHealth Solutions

How does SMD work?

Secure messages are sent over encrypted networks.

Think of mobile phone network providers like Telstra, Optus, Vodafone, etc. You can call anyone, anytime; regardless of what network you or the recipient is on.

SMD networks are different.

You can only exchange secure messages with others on the network(s) you’re connected to. For example, if you’re ‘Network A’ you would be unable to exchange secure messages with a clinic on ‘Network B’.

Unfortunately the cost of signing up to a single network can involve Setup Fees, On-site Installation Fees, Training Fees; and then there’s the “per practitioner” subscription fees… Hundreds could easily become thousands. Signing up to multiple networks compounds this cost.

You can validate this yourself by contacting SMD networks and getting a quote for implementation in your practice.

Benefits of Secure Message Delivery

  • Secure exchange of clinical information and documents such as eReferrals and Discharge Summaries, preventing unauthorised interception of the message content.
  • Reduced use of paper correspondence- less time chasing clinical information and investigations, resending or chasing referrals, scanning, printing, filing and posting.
  • Confidential patient correspondence only seen by treating clinicians (no scanning necessary).
  • System notification of successful message delivery, so that sending organisations know that a message has been received and decrypted by the intended receiving organisation.
  • Improve the timeliness of receipt of clinical information, and therefore the quality of care provided.

An affordable solution: coreplus SMD Hub

coreplus developed an industry-first SMD Hub solution.

coreplus is connected to two major Australian Secure Message Networks: Argus and Healthlink. You can get the benefit of being on multiple networks; without the added costs.

There are no setup fees, no installation fees, and no additional monthly or annual fees.

You only pay for what you use: a flat fee of $1 / message received.

The SMD Hub is already integrated into coreplus and only available on the eHealth and Group subscription plans; starting from $45 / practitioner / month.