Become a Digital Health ready practice with

Secure Messaging

Secure Messaging supports the delivery of messages containing clinical documents and/or other healthcare specific information relating to a client. Secure Messaging is often mistaken for an encrypted email or a digital fax – it’s neither! Secure Messaging has been developed specifically for the transmission of client related information via a national standard, ensuring clinical governance and right to privacy for your client.

Enabling Secure Messaging with coreplus:  

  • Connects your practice to the digital health network, allowing you to appear in two of Australia’s leading Secure Messaging directories
  • Allows for the safe, seamless and secure transmission of your client information
  • Means interoperability: get all your secure messages delivered directly into coreplus
  • Minimises paper correspondence and frustrating admin tasks
  • Is FREE because we believe in you and your business


Using Secure Messaging through coreplus connects you over 75,000 practitioners in the Australian healthcare system through our multiple vendor integration.

We are currently integrated with both Argus and HealthLink, connecting you to an even larger scope of digital health ready practitioners and GPs alike.

Being connected increases your practice visibility, ensuring that you are no longer a standalone business in isolation; you are an integral and connected part of Australia’s healthcare system.

Client Acquisition

You can consider Secure Messaging as a referral source, because being connected means that you are visible.

Imagine receiving new clients (aka client acquisition) from referrers you haven’t had to market to…that’s the power of interoperability with coreplus.

Registering for Secure Messaging with coreplus means that you, your practice and your speciality will appear in both the Argus and Healthlink directories with NO marketing effort on your part. Who can say no to free marketing?!


Why is it important?

As part of Australia’s National Digital Health Strategy – Safe, Seamless and Secure, one of the key priorities is to end dependence on the fax machine and paper-based correspondence by empowering healthcare providers to communicate with other professionals and their patients via secure digital channels.

It is also to ensure that out-of-date and unreliable communication methods cause no more harm to patients, like in the case of Hodgkin’s lymphoma patient, who died alone because his medical test results were faxed to the wrong number, which meant his treating haematologist did not receive information that could have saved his life.

This really struck a chord with us and in an industry first, we were recognised as the first practice management system to enable interoperability between Secure Messaging vendors. We continue to be a key industry participant in Secure Messaging industry collaboration workshops to end the era of the fax machine in healthcare in Australia.


It’s completely free.

Secure Messaging is primarily used by general practices to refer patients to specialists. General practices & specialists are incentivised to use Secure Messaging through the Deparment of Health’s Practice Incentives Program (PIP).

We think that Allied Health and Complimentary Health providers should also be able to access Secure Messaging networks without having the barrier of pricing; making it easier for eHealth-ready general practices to refer patients.

One of the biggest barriers to uptake of Secure Messaging in the allied health space has been the cost involved, which is why we’ve made Secure Messaging completely free as a feature available on our eHealth plan.

We charge no usage, setup or maintenance fees, and most importantly, there is no longer the need to subscribe to multiple vendors.

Get started now

Enable Secure Messaging with coreplus by starting a free trial and enable the add on now!

Check out what to do with a Secure Message when you receive one.

Check out how to reply to a Secure Message that you have received.