What is the price to practice happy

Our Pricing.

We help out not for profit organisations and educational institutions

Plans Pricing Table

Basic

$5
per user per month
Start your practice on the right path

Standard

$25
per user per month
The next step to evolving your practice

eHealth

$45
per user per month
Ultimate readiness in
practice management

Group

P.O.A
For 20+ users
Explore solutions to unlock opportunities
Start Untimed Trial Start Untimed Trial Start Untimed Trial Contact Us
?
Practitioners
$5 / user $25 / user P.O.A.
?
Admin Users
$0 / user
Unlimited admins
$0 / user
Unlimited admins
$0 / user
Unlimited admins
?
$ / SMS
$0.20 $0.15 $0.10
?
Free Medicare & DVA Claim Processing
- -
?
Integrated Secure Message Delivery (SMD)
- -
?
Help & support
?
Free Data Migration from other systems
-
?
Customisation
- - P.O.A.
Plans Pricing Table

Basic

Standard

eHealth

Group

Calendar & appointments
Electronic client records
Add-ons & integrations
Add-ons available
Xero Accounting
Upload files
Reporting
Calendar
Client
Event & SMS
Financial
Medicare
SMS & Email reminders
Invoicing
Templates for invoices & letters
Data Backup
View features
Basic
$5
per user per month
Start your practice on the right path
Start Untimed Trial
  • ?
    A practitioner is someone who is assigned clients and can be scheduled appointments in a calendar.
    Practitioners
    $5 / user
  • ?
    Receptionists, accountants, bookkeepers and other professionals who do not require access to your client's clinical records. Admin users can't be assigned clients, or scheduled in a calendar. There is no charge for Admin Users.
    Admin Users
    $0 / user
    Unlimited admins
  • ?
    Cost is per SMS sent.
    $ / SMS
    $0.20
  • ?
    No setup or ongoing fees in coreplus. You'll just need to be registered for Online Claiming with Medicare.
    Free Medicare & DVA Claim Processing
    -
  • ?
    Flat fee of $1 per message received.

    Our innovative SMD solution is very affordable with no additional sign-up, monthly or annual fees.
    Integrated Secure Message Delivery (SMD)
    -
  • ?
    Telephone support, live chat, knowledge base, feature requests, webinars, interactive walk-through tutorials...
    Help & support
  • ?
    Yes, that's right! Our friendly team can import your data for you. We provide import templates and guidance to help you make your transition as smooth as possible.

    Client and Referrer data is no charge.
    Free Data Migration from other systems
    -
  • ?
    Your own dedicated development resources in the coreplus team.
    Customisation
    -
View features
  • Calendar & appointments
  • Electronic client records
  • Add-ons & integrations
    • Add-ons available
  • Upload files
  • Reporting
    • Calendar
    • Client
  • SMS & Email reminders
Standard
$25
per user per month
The next step to evolving your practice
Start Untimed Trial
  • ?
    A practitioner is someone who is assigned clients and can be scheduled appointments in a calendar.
    Practitioners
    $25 / user
  • ?
    Receptionists, accountants, bookkeepers and other professionals who do not require access to your client's clinical records. Admin users can't be assigned clients, or scheduled in a calendar. There is no charge for Admin Users.
    Admin Users
    $0 / user
    Unlimited admins
  • ?
    Cost is per SMS sent.
    $ / SMS
    $0.15
  • ?
    No setup or ongoing fees in coreplus. You'll just need to be registered for Online Claiming with Medicare.
    Free Medicare & DVA Claim Processing
    -
  • ?
    Flat fee of $1 per message received.

    Our innovative SMD solution is very affordable with no additional sign-up, monthly or annual fees.
    Integrated Secure Message Delivery (SMD)
    -
  • ?
    Telephone support, live chat, knowledge base, feature requests, webinars, interactive walk-through tutorials...
    Help & support
  • ?
    Yes, that's right! Our friendly team can import your data for you. We provide import templates and guidance to help you make your transition as smooth as possible.

    Client and Referrer data is no charge.
    Free Data Migration from other systems
  • ?
    Your own dedicated development resources in the coreplus team.
    Customisation
    -
View features
  • Calendar & appointments
  • Electronic client records
  • Add-ons & integrations
    • Add-ons available
    • Xero Accounting
  • Upload files
  • Reporting
    • Calendar
    • Client
    • Event & SMS
    • Financial
  • SMS & Email reminders
  • Invoicing
  • Templates for invoices & letters
  • Data Backup
eHealth
$45
per user per month
Ultimate readiness in
practice management
Start Untimed Trial
  • ?
    A practitioner is someone who is assigned clients and can be scheduled appointments in a calendar.
    Practitioners
    $45 / user
  • ?
    Receptionists, accountants, bookkeepers and other professionals who do not require access to your client's clinical records. Admin users can't be assigned clients, or scheduled in a calendar. There is no charge for Admin Users.
    Admin Users
    $0 / user
    Unlimited admins
  • ?
    Cost is per SMS sent.
    $ / SMS
    $0.10
  • ?
    No setup or ongoing fees in coreplus. You'll just need to be registered for Online Claiming with Medicare.
    Free Medicare & DVA Claim Processing
  • ?
    Flat fee of $1 per message received.

    Our innovative SMD solution is very affordable with no additional sign-up, monthly or annual fees.
    Integrated Secure Message Delivery (SMD)
  • ?
    Telephone support, live chat, knowledge base, feature requests, webinars, interactive walk-through tutorials...
    Help & support
  • ?
    Yes, that's right! Our friendly team can import your data for you. We provide import templates and guidance to help you make your transition as smooth as possible.

    Client and Referrer data is no charge.
    Free Data Migration from other systems
  • ?
    Your own dedicated development resources in the coreplus team.
    Customisation
    -
View features
  • Calendar & appointments
  • Electronic client records
  • Add-ons & integrations
    • Add-ons available
    • Xero Accounting
  • Upload files
  • Reporting
    • Calendar
    • Client
    • Event & SMS
    • Financial
    • Medicare
  • SMS & Email reminders
  • Invoicing
  • Templates for invoices & letters
  • Data Backup
Group
P.O.A
For 20+ users
Explore solutions to unlock opportunities
Contact Us
  • ?
    A practitioner is someone who is assigned clients and can be scheduled appointments in a calendar.
    Practitioners
    P.O.A.
  • ?
    Receptionists, accountants, bookkeepers and other professionals who do not require access to your client's clinical records. Admin users can't be assigned clients, or scheduled in a calendar. There is no charge for Admin Users.
    Admin Users
    $0 / user
    Unlimited admins
  • ?
    Cost is per SMS sent.
    $ / SMS
    $0.10
  • ?
    No setup or ongoing fees in coreplus. You'll just need to be registered for Online Claiming with Medicare.
    Free Medicare & DVA Claim Processing
  • ?
    Flat fee of $1 per message received.

    Our innovative SMD solution is very affordable with no additional sign-up, monthly or annual fees.
    Integrated Secure Message Delivery (SMD)
  • ?
    Telephone support, live chat, knowledge base, feature requests, webinars, interactive walk-through tutorials...
    Help & support
  • ?
    Yes, that's right! Our friendly team can import your data for you. We provide import templates and guidance to help you make your transition as smooth as possible.

    Client and Referrer data is no charge.
    Free Data Migration from other systems
  • ?
    Your own dedicated development resources in the coreplus team.
    Customisation
    P.O.A.
View features
  • Calendar & appointments
  • Electronic client records
  • Add-ons & integrations
    • Add-ons available
    • Xero Accounting
  • Upload files
  • Reporting
    • Calendar
    • Client
    • Event & SMS
    • Financial
    • Medicare
  • SMS & Email reminders
  • Invoicing
  • Templates for invoices & letters
  • Data Backup
Note: All prices are based on a monthly subscription and are exclusive of GST. Displayed prices applicable to new accounts. Pricing current at time of viewing and subject to change. SMS & SMD usage charges are in addition to subscription.

Frequently Asked Questions

How does my free trial work?

Your free trial is unlimited & untimed. You can trial coreplus for free for how ever long you feel you need to.

Once you have added 20 clients, 20 invoices, 20 appointments or send 20 sms messages, you will then be prompted to subscribe to a coreplus plan of your choice.

What will my monthly subscription cost be?

The cost is based on the type of account plan that you choose Basic, Standard, eHealth or Group; and the number of practitioners in your account.

I have a practitioner who needs Medicare claiming, and another who doesn’t. Can I have one practitioner on eHealth, and the other on Standard?
Our plans are applied at the account level – not at the user level. Therefore it’s not possible to have users on different plans within the one account.

If you have more than twenty practitioners it is advisable to contact our sales team so they can provide you with a custom quote.

How do I sign up to coreplus?

In your coreplus account, click on ‘Account Details’ in the menu; then click ‘Upgrade Now’. This Help Centre article will help you upgrade or subscribe to coreplus.

What is an account?

An account represents one (1) organisation or legal entity.  Each organisation that uses coreplus has one (1) account and within that there can be one (1) or many users (e.g. Practitioners and Admin/ Reception Staff).

The owner of the account will receive the invoice for all user subscriptions each month.

What is a user?

A user is an individual who has a username and password to log in and use your coreplus account. Each user can be assigned permission to access whichever features are relevant to them. There are three standard access levels:

  • Case Manager – practitioners and clinicians who work directly with clients, and have limited access to administrative features;
  • Administrators – receptionists or clerical staff who manage schedules and process payments; and
  • Supervisors – managers and senior practitioners, or staff who are able to access everything.

There are no restrictions to the number of users you can have. You will be charged per user, however Administrators are at no cost.

 

What is an admin user?

An Admin User is NOT a practitioner. Typically admin users are reception staff, book-keepers, or advisors who require access to assist with administrating a health practice. They are not actually treating patients, or registered under AHPRA, or other health professional bodies.

What if I’m not ready to pay for a subscription?

Your free trial is not restricted by time.  Unlike other providers your account will not close after a short period of time.

Even if you don’t subscribe straight away, you can still log in to explore and evaluate coreplus for free until you are ready or have exceeded activity thresholds.

How secure is my data?

The short answer is, very. All secured data transmitted between coreplus and it’s users is encrypted using encryption with an SSL certificate issued by Comodo. The infastructure complies with the Commonwealth Government standards governing the security of IT systems and infastructure. To comply with Australia Law, all data, backups and offsite backups are stored within Australia.

Wildcard SSL

Is support, help or training free?

All coreplus users have 24×7 access to the coreplus Help Centre, and interactive tutorials.

Phone support and live chat is free and available Monday to Friday 9am – 5pm, AEST.

On-site training can be provided. Contact our sales team for more information.

 

How do I pay my invoices?

You can set-up automatic credit card payment so your invoices are automatically paid every month. Otherwise, there are direct debit details on your invoices for quick & easy monthly payment.

What should I do in my free trial?

The best way to evaluate coreplus is to set it up with real information so you can test and experiment with scenarios that are relevant to your specific needs.

When you log in, we encourage you to use the available interactive tutorials. Access these from the tab on the right hand edge of your browser window. You can also refer to our Help Centre for more useful guides; or use Live Chat to ask for help.

We want you to feel comfortable, so we’re keen to help you get up to speed.

Are there any upfront costs?

Absolutely none.

Much unlike on-premise solutions where costs can run into the thousands for procurement of hardware, software licences, I.T. technicians, installation, regular maintenance, off-site backups, disaster recovery, training…

Is GST applicable?

Yes. Our displayed pricing excludes GST.

Each month your invoice includes all charges for the User Plans you have activated and any other services used, and then GST is added.

Can my accounting system integrate with coreplus?

If you use Xero, Quickbooks or MYOB’s online version then, yes!

For other accounting systems, reach out to our Customer Support team to discuss your options.

Is data import limited?

In short, no.

We offer a free data import for your existing client and referrer lists when migrating to coreplus. All other data import requirements are absolutely possible we just need to see the data first before we commit to do it for free or whether we think it’s going to be complex and may require a charge to apply. We’ll tell you this based on your initial trial requirements. Just talk to our Customer Service Team to find out more.

What is the data storage limit on my account?

By default the limit is 500MB.

You can increase your limit at a cost of $4 per 500MB, per month.

For example: if you needed 4GB of storage; you would increase the limit by 4GB, to a total of 4.5GB; at a cost of $32 / month.

Only uploaded files are counted towards this limit. All other data is included in the subscription cost. For example, case notes, progress notes, basic client data & appointment data.

What makes the eHealth plan so special?

If you use systems like Medicare Claiming, EHR, & Secure Message Delivery, the eHealth plan has everything you need to run your practice smoothly.

What is eHealth?
eHealth is a minimum set of standards established by the Australian Government’s Department of Health relating to electronic health records and communication between health practitioners.

Software companies supplying Australian health practitioners, particularly GP’s, specialists and Allied Health must confirm to these standards so that Australia’s health practitioners can operate compliant systems.

Is eHealth relevant to me?
Generally, if you are a GP, Medical Specialist or Allied Health provider registered with AHPRA you will likely take up the eHealth plan. You should check with your representative professional body to confirm whether eHealth is applicable to you.

What is the SMD service?

Note: SMD is only available to the those on the eHealth plan.

In Australia Secure Message Delivery (SMD) is required to transfer certain documents defined by the National eHealth Transition Authority.

The challenges of SMD in Australia

  • None of the Australian SMD networks talk to each other.
  • You can only send & receive documents to people on the same network.
  • Each network has it’s own setup, configuration and per-practitioner ongoing costs associated, which often run in to the thousands per year.
  • Many practitioners find SMD networks cost prohibitive.

coreplus is the solution!

Only pay for what you use. We took an innovative approach so you can use SMD via coreplus and have access to multiple SMD networks. Health Connex and HealthLink networks are currently available to those with the SMD Service. We are continually evaluating other larger and popular networks to make your life easier in getting GP referrals and other eHealth documents from other health professionals.

Learn more about coreplus SMD Hub.

Is using coreplus compliant with the Privacy Act?

Why, of course! coreplus uses infrastructure that is based in Australia and approved by the Department of Health. We also operate at the highest standards and best practice approach to application security. Whether you’re a sole practioner or a large corporate we offer a robust and compliant software platform to assist with you complance obligations.

Can I upgrade or change plans?

You can certainly upgrade as your practice needs increase.

Downgrading is not currently available.